Frequently asked questions

You can place an order by calling us, filling out the inquiry form on our website or by emailing us at info@eventeaserental.com. We recommend booking early to ensure availability, especially during peak seasons.

We do not have a minimum order amount for delivery. It is very based on location. For smaller orders, we also offer convenient customer pickup options.

Absolutely! We offer delivery, setup and installation services for most of our rental items. Delivery fees are based on distance, order size, and timing. Setup is included for tents and certain larger items.

Yes! Pick up items are available for customer pickup. We'll provide loading assistance and packing instructions to ensure a safe transport.

Our standard rental period is 1 day, but we offer flexible multi-day and weekend rentals as well. Extended rentals are available upon request at discounted rates.

We understand accidents happen. Minor wear and tear is expected, but any lost or significantly damaged items may result in a replacement or repair charge.

Yes, we're happy to provide basic layout assistance and recommendations based on your event's size, space, and needs. For full event planning services, we can also refer trusted partners.

The deposit is non-refundable if the reservation is cancelled. However, deposits will be honored if the event is rescheduled to a future date.

Yes, a 50% deposit is required to reserve your order depending on the size and type of rental. The remaining balance is due at the pickup.

We offer tents and weather contingency planning to help keep your event on track. Let us know your concerns during booking and we'll recommend the best set-up options.

We accept cash, checks, and payments through PayPal. Credit card payments can also be accepted for in-person rentals. Full payment is required at the time of pickup.

Yes! We offer branding and customization options for certain rental items like backdrop and signage. Let us know your vision and we'll work with you to bring it to life.

We do our best to accommodate last-minute requests, depending on availability. If you're in a pinch, give us a call—we're happy to help if we can!

Yes, you can make changes to your order up to 24 hours before your event. Item availability is subject to inventory at the time of the change.

Absolutely! We offer event packages that include tables, chairs, tents, and more—perfect for birthdays, weddings, or corporate events. Ask us about our current bundle deals when booking.