You can place an order by calling us, filling out the inquiry form on our website, or emailing us at [email protected]. We recommend booking early to secure availability, especially during peak seasons.

No, we do not have a minimum order amount for delivery, it vary based on location. For smaller orders, we also offer convenient customer pickup options.

Absolutely! We offer delivery, setup, and breakdown services for most of our rental items. Delivery fees are based on distance, order size, and timing. Setup is included for tents and certain larger items.

Yes! Many items are available for customer pickup. We’ll provide loading assistance and packing instructions to ensure a safe transport.

Our standard rental period is 1 day, but we offer flexible multi-day and weekend rentals as well. Extended rentals are available upon request at discounted rates.

We understand accidents happen. Minor wear and tear is expected, but any lost or significantly damaged items may result in a replacement or repair charge.

Yes, we’re happy to provide basic layout assistance and recommendations based on your guest count, space, and event type. For full event planning services, we can also refer trusted partners.

The deposit will be forfeited if the reservation is canceled. However, deposit will be honored if the event is rescheduled for a future date.

Yes, a 20% deposit is required to reserve your order, depending on the size and type of rental. The remaining balance is due at the pickup.

We offer tent rentals and weather contingency planning to help keep your event covered. Let us know your concerns during booking, and we’ll recommend the best setup options.

We accept Zelle, Venmo, Check and payments through Paypal. Cash payments are also accepted for in-person orders. Full payment is required at the time of pickup.

Yes! We offer branding and customization options for certain rental items like backdrops, signage, and concession machines. Let us know your vision and we'll work with you to bring it to life.

We do our best to accommodate last-minute requests, depending on availability. If you’re in a pinch, give us a call—we’re happy to help if we can!

Yes, you can make changes to your order up to 72 hours before your event. Item availability is subject to inventory at the time of the change.

Absolutely! We offer event packages that include tables, chairs, tents, and more—perfect for birthdays, weddings, or corporate events. Ask us about our current bundle deals when booking.